Employment - Tree Top Adventure’s

WE ARE NOW HIRING FOR OUR 2023 SEASON!

Want to be a member of an amazing team and work in the trees?

Would you, a friend, or family member be interested in applying for the coolest outdoor job there is?

Here’s an incredible chance to join a growing company with fun people and lots of flexibility!

We’ve got options for everyone!

Full-time seasonal (April to November) – Pursue your passion for the outdoors!
Summer full-time seasonal – The best summer job in Boston!
Mid-week part-time – Be home in time for the kids!

PARK HOSTS

Park Hosts are the face of TreeTop Adventures. Park hosts welcome guests, assist with the registration processes and make sure climbers have everything they need to begin their adventure!

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TRAIL MONITORS

Trail Monitors are the eyes and ears of the TreeTop Adventures Course. Their primary responsibility is to ensure that each guest has an enjoyable, memorable and safe experience.

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PARK SUPERVISORS

Supervisors ensure that each guest has an enjoyable, memorable and safe TreeTop Adventure. Supervisors both perform Trail Monitor duties and supervise Trail Monitors in the Park.

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PARK HOST
NOW HIRING FOR THE 2023 SEASON

Overview:

The Park Host Position is the primary customer service position and serves as the face of the TreeTop Adventures Park. Their primary responsibility is to ensure that all guests are welcomed, greeted, and provided with all the information and assistance they need to begin their adventure. It is the duty of the Park Hosts to ensure that each guest has that “wow” experience right from the start.

Job Type: Seasonal Part-time

Salary: $16/ hour

Position Details/Duties:

Park hosts perform general opening and closing duties
Park hosts are responsible for greeting all guests and providing general park information and direction in any area of operation
Responsible for all ticket and merchandise sales on site and proper register operation
Park hosts stock and monitor the retail area
Responsible for keeping all informational and promotional materials stocked and current
Responsible for maintaining a clean, organized and professional guest service environment
Responsible for processing of season passes and program enrollment
Responsible for proactively managing customer traffic and wait list procedures
Will be cross-trained in other general park duties, including grounds keeping, harness management, and harnessing customers

Requirements:

Must possess an extremely outgoing, friendly disposition and professional demeanor at all times
Must have exceptionally strong customer service skills, as well as clear and effective communication skills -must love working with people of all ages and abilities
Must be able to effectively assess and analyze guests’ needs, and provide an exceptional level of service
Ability to remain calm under pressure and to handle difficult situations professionally
Must have regular weekend availability; ideal candidates will also have flexible weekday/evening availability and be able to commit to the full season
Must be reliable with strong work ethic and personal integrity
Must be a positive person with a good attitude—smiles are a must!
Climbing experience preferred, but not required
Candidates with First Aid/CPR/AED training preferred; Must obtain certification within one month of being hired.
There is a mandatory paid training session required for all candidates
Candidates must be 16 yrs. or older

Schedule:

This is a seasonal position. The Park opens for the 2023 season April 15th and runs through November 12th, 2023. The park is open to the General Public weekends and holidays and by appointment for large groups on weekdays (Typically 9am-2pm). The park is open 7 days/week from mid-June-Labor Day Weekend. Candidates should have a flexible schedule with both weekday/evening and weekend availability. Shifts are available in the mornings or afternoons everyday of the week in the summer. Candidates with flexible schedules and a lot of availability will be highly preferred.

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TRAIL MONITOR
NOW HIRING FOR THE 2023 SEASON

Overview:

Trail Monitors are the eyes and ears of the TreeTop Adventures Course. Their primary responsibility is to ensure the safety and well-being of all TreeTop Adventures guests as well as provide assistance on the trails and guidance where needed. It is the duty of the Trail Monitor to ensure that each guest has an enjoyable, memorable, and safe experience.

Job Type: Part-time/Full-time

Salary: $18/ hour

Trail Monitor Position Details/Duties:

Greet guests and provide general Park information and direction
Harness guests as well as deliver instructional safety briefings and gear demonstrations
Observe and assist guests as they maneuver throughout the Park trails and bridges, ensuring that guests are using equipment properly and safely
Provide assistance to guests on the trails as needed
Ensure guests are comfortably and competently able to access age/skill appropriate courses
Perform daily course inspections and equipment checks
Assist with event coordination when needed

Requirements:

Must meet the following physical requirements:
- Must be comfortable working at heights up to 65 feet
- Must be able to lift 50 pounds
- Should be able to work on their feet for several hours at a time
Ideal candidates will have flexible weekday and weekend availability
Must possess a friendly disposition and professional demeanor at all times
Should be able to work on their feet for several hours at a time
Must have a passion for working outdoors and be able to work effectively in all weather conditions
Must be reliable with strong work ethic and personal integrity
Must be able to quickly and competently pick up new skill sets both in training and on the job while maintaining the highest quality standards of performance
Must have strong communication skills and a kind, patient approach to working with people
Must have excellent verbal presentation skills, comfortable with public speaking and providing regular presentations to groups of up to 30 people throughout the day
Must be positive person with a good attitude—smiles are a must!
Candidates should have some work experience
Climbing experience preferred, but not required
There is a mandatory paid training session required for all candidates
Candidates must be 18 yrs. or older
Reliable transportation required; must live within 30 minutes of Canton, MA

Schedule:

This is a seasonal position, with part-time/full-time hours available from mid-April to mid-November. Candidates should have a flexible schedule with weekday and weekend availability. Preference and more hours given to candidates who can work both weekday and weekend shifts.

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PARK SUPERVISOR
NOW HIRING FOR THE 2023 SEASON

Overview:

Supervisors ensure that each guest has an enjoyable, memorable, and safe TreeTop Adventure. Supervisors both perform Trail Monitor duties and supervise Trail Monitors in the Park. Trail Monitors are the eyes and ears of the TreeTop Adventures Park, ensuring the safety and well-being of all TreeTop Adventures guests as well as providing assistance on the trails and guidance where needed. Starting wage is $16/hour. Multiple positions are available.

Supervisors will also, on an as needed basis, supervise the front office activities – customer reservation check-in and phone/email inquiries performed by Park Hosts. In situations where the Assistant Managers are not on location, Supervisors will temporarily run all aspects of the Park including opening or closing the park.

Job Type: Seasonal Full-time

Salary: $21/ hour

Supervisor Position Details/Duties:

Perform and Supervise the following Trail Monitor duties:
- Daily course inspections and equipment checks
- Inventorying and maintenance of park equipment
- Harnessing of guests as well as delivering instructional safety briefings and gear demonstrations
- Monitoring the starting platform, ensuring guests are comfortably and competently able to access age/skill appropriate obstacle course trails
- Managing the flow of guests to avoid too many guests on any given trail
- Observing and assisting guests as they maneuver throughout the Park trails and bridges, ensuring that guests are using equipment properly and safely
- Performing “guest assists” on the trails, as needed, including both verbal coaching for guests and physically assisting guests who need to descend from the trail prior to completing the trail
- Assisting with park grounds and course maintenance, as needed
On an as needed basis, supervise or perform the front office activities performed by Park Hosts
- Customer reservation check-in and phone/email inquiries
- Providing general Park information and direction
Over a 12 month period become a certified Trainer for new Trail Monitors
Assisting in group event coordination as needed

Requirements:

Must meet the following physical requirements:
- Must be comfortable working at heights up to 65 feet
- Must be able to lift 50 pounds
- Should be able to work on their feet for several hours at a time
Must have attention to detail and an extreme dedication to safety
Must possess a friendly disposition and professional demeanor at all times
Must have a passion for working outdoors and be able to work effectively in all weather conditions
Must be have regular weekend availability; ideal candidates will also have flexible weekday availability and be able to commit to the full season
Must be reliable with strong work ethic and personal integrity
Must be able to quickly and competently pick up new skill sets both in training and on the job while maintaining the highest quality standards of performance
Must have strong communication skills and a kind, patient approach to working with people
Must have excellent verbal presentation skills, comfortable with public speaking and providing regular presentations to groups of up to 30 people throughout the day
Must be positive person with a good attitude – smiles are a must!
Candidates should have work experience supervising other hourly employees
Climbing experience preferred, but not required
Candidates with background/experience in one or more of the following areas are preferred: travel/tourism, service industry, customer service, outdoor adventure activities, education, fire/EMT/rescue, rope access construction, arboriculture, zip-line or challenge course industries, and/or general maintenance/construction
Candidates with First Aid/CPR/AED training preferred; will certify otherwise
There is a mandatory paid training session required for all candidates
Candidates must be 21 yrs. or older and have completed some college coursework
Reliable transportation required; must live within 30 minutes of Canton, MA

Schedule:

This is a seasonal full-time position. Candidates should have a flexible schedule with both weekday/evening and weekend availability. The fall season runs Late July – November. Candidates that are available full time for the Fall are highly preferred.

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